{"id":2728,"date":"2023-11-09T22:49:23","date_gmt":"2023-11-09T22:49:23","guid":{"rendered":"https:\/\/www.tactila.com\/?page_id=2728"},"modified":"2024-01-05T17:36:21","modified_gmt":"2024-01-05T17:36:21","slug":"support","status":"publish","type":"page","link":"https:\/\/www.tactila.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><section id=\"bt_bb_section6ae0a2950185a\" class=\"bt_bb_section bt_bb_layout_boxed_1200 bt_bb_vertical_align_top bt_bb_top_spacing_large bt_bb_bottom_spacing_large\" style=\"background-position:center;background-size:cover;\" data-bt-override-class=\"null\"><div class=\"bt_bb_background_image_holder_wrapper\"><div class=\"bt_bb_background_image_holder btLazyLoadBackground\"  data-background_image_src=\"https:\/\/www.tactila.com\/wp-content\/uploads\/2019\/04\/bgn-cases-3.png\" data-parallax-zoom-start=\"1\" data-parallax-zoom-end=\"1\" data-parallax-blur-start=\"0\" data-parallax-blur-end=\"0\" data-parallax-opacity-start=\"1\" data-parallax-opacity-end=\"1\" style=\" background-image: url(&#039;https:\/\/www.tactila.com\/wp-content\/plugins\/bold-page-builder\/img\/blank.gif&#039;);\"><\/div><\/div><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-6 col-xl-6 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in move_up animate\"  data-width=\"6\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><header data-bb-version=\"4.7.6\" class=\"bt_bb_headline bt_bb_superheadline_font_weight_bold bt_bb_superheadline_text_transform_uppercase bt_bb_subheadline_text_transform_default bt_bb_dash_top bt_bb_superheadline bt_bb_superheadline_outside bt_bb_size_large bt_bb_align_inherit\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_large&quot;,&quot;def&quot;:&quot;large&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><div class=\"bt_bb_headline_superheadline_outside\"><span class=\"bt_bb_headline_superheadline\">SUPPORT<\/span><\/div><\/header><div data-bb-version=\"4.7.2\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_none bt_bb_bottom_spacing_small\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_none&quot;,&quot;def&quot;:&quot;none&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_small&quot;,&quot;def&quot;:&quot;small&quot;}}\"><\/div><\/div><\/div><div  class=\"bt_bb_column col-xxl-6 col-xl-6 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\"  data-width=\"6\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><\/div><\/div><\/div><\/div><div class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-4 col-xl-4 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate\"  data-width=\"4\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div  class=\"bt_bb_text\" ><\/p>\n<p>Notre \u00e9quipe de support est disponible pour r\u00e9pondre \u00e0 toutes vos questions et r\u00e9soudre vos probl\u00e8mes dans les meilleurs d\u00e9lais.<\/p>\n<p>Le bon fonctionnement et la performance de vos appareils sont une priorit\u00e9 pour Tactila.<\/p>\n<p>\u00c0 distance et sur place, vos syst\u00e8mes seront pris en charge par notre \u00e9quipe de soutien pour le maintien et la mise \u00e0 niveau de votre parc audiovisuel.<\/p>\n<ul>\n<li aria-level=\"1\">Service de base<\/li>\n<li aria-level=\"1\">Service ex\u00e9cutif<\/li>\n<li aria-level=\"1\">Service sur mesure<\/li>\n<\/ul>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_small bt_bb_hidden_md bt_bb_hidden_lg\" data-bt-override-class=\"null\"><\/div><\/div><\/div><div  class=\"bt_bb_column col-xxl-4 col-xl-4 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate\"  data-width=\"4\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div  class=\"bt_bb_text\" ><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_small bt_bb_hidden_md bt_bb_hidden_lg\" data-bt-override-class=\"null\"><\/div><\/div><\/div><div  class=\"bt_bb_column col-xxl-4 col-xl-4 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate\"  data-width=\"4\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div  class=\"bt_bb_text\" ><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"4.7.6\" class=\"bt_bb_image bt_bb_shape_square bt_bb_target_self bt_bb_align_inherit bt_bb_hover_style_simple bt_bb_content_display_always bt_bb_content_align_middle bt_bb_fill_background_color_full\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_content_display_&quot;:{&quot;current_class&quot;:&quot;bt_bb_content_display_always&quot;,&quot;def&quot;:&quot;always&quot;}}\"><span><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"801\" src=\"https:\/\/www.tactila.com\/wp-content\/uploads\/2023\/10\/Technician-1280x854.jpg\" class=\"attachment-large size-large\" alt=\"https:\/\/www.tactila.com\/wp-content\/uploads\/2023\/10\/Technician-1280x854.jpg\" data-full_image_src=\"https:\/\/www.tactila.com\/wp-content\/uploads\/2023\/10\/Technician-scaled-e1697553911677.jpg\" title=\"Technician\" srcset=\"https:\/\/www.tactila.com\/wp-content\/uploads\/2023\/10\/Technician-1280x854.jpg 1280w, https:\/\/www.tactila.com\/wp-content\/uploads\/2023\/10\/Technician-640x427.jpg 640w, https:\/\/www.tactila.com\/wp-content\/uploads\/2023\/10\/Technician-768x512.jpg 768w, https:\/\/www.tactila.com\/wp-content\/uploads\/2023\/10\/Technician-1536x1025.jpg 1536w, https:\/\/www.tactila.com\/wp-content\/uploads\/2023\/10\/Technician-2048x1366.jpg 2048w, https:\/\/www.tactila.com\/wp-content\/uploads\/2023\/10\/Technician-320x213.jpg 320w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section><section id=\"bt_bb_section6ae0a29502af4\" class=\"bt_bb_section bt_bb_layout_boxed_1400 bt_bb_vertical_align_top bt_bb_bottom_spacing_large\" style=\"background-position:bottom;\" data-bt-override-class=\"null\"><div class=\"bt_bb_background_image_holder_wrapper\"><div class=\"bt_bb_background_image_holder btLazyLoadBackground\"  data-background_image_src=\"https:\/\/www.tactila.com\/wp-content\/uploads\/2019\/04\/bgn-searching.png\" data-parallax-zoom-start=\"1\" data-parallax-zoom-end=\"1\" data-parallax-blur-start=\"0\" data-parallax-blur-end=\"0\" data-parallax-opacity-start=\"1\" data-parallax-opacity-end=\"1\" style=\" background-image: url(&#039;https:\/\/www.tactila.com\/wp-content\/plugins\/bold-page-builder\/img\/blank.gif&#039;);\"><\/div><\/div><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 bt_bb_vertical_align_top bt_bb_align_left btLazyLoadBackground bt_bb_column_background_image bt_bb_padding_normal\" style=\"background-color:rgba(33, 88, 119, 1);background-image:url(&#039;https:\/\/www.tactila.com\/wp-content\/plugins\/bold-page-builder\/img\/blank.gif&#039;);\" data-background_image_src='https:\/\/www.tactila.com\/wp-content\/uploads\/2019\/04\/bgn-searching.jpg' data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_medium\" data-bt-override-class=\"null\"><\/div><div class=\"bt_bb_row_inner bt_bb_hidden_xs bt_bb_hidden_ms bt_bb_hidden_sm\" style=\"max-width: 1200px; margin-left: auto; margin-right: auto;\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_inner_holder\"  ><div  class=\"bt_bb_column_inner col-xxl-8 col-xl-8 bt_bb_align_left bt_bb_vertical_align_top bt_bb_padding_normal bt_bb_animation_fade_in animate\"  data-width=\"8\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_inner_content\"><header data-bb-version=\"4.7.4\" class=\"bt_bb_headline bt_bb_subheadline_text_transform_default bt_bb_color_scheme_1 bt_bb_dash_top bt_bb_superheadline bt_bb_superheadline_outside bt_bb_size_medium bt_bb_align_inherit\" style=\"; --primary-color:#ffffff; --secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><div class=\"bt_bb_headline_superheadline_outside\"><span class=\"bt_bb_headline_superheadline\">OBTENEZ DES SOLUTIONS RAPIDEMENT<\/span><\/div><h3 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>\u00c0 la recherche d'un expert?<\/span><\/span><\/h3><\/header><\/div><\/div><div  class=\"bt_bb_column_inner col-xxl-4 col-xl-4 bt_bb_align_left bt_bb_vertical_align_middle bt_bb_padding_normal bt_bb_animation_fade_in animate\"  data-width=\"4\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_inner_content\"><div data-bb-version=\"4.7.4\" class=\"bt_bb_button bt_bb_color_scheme_6 bt_bb_icon_position_left bt_bb_style_filled bt_bb_size_normal bt_bb_width_inline bt_bb_shape_inherit bt_bb_target_self bt_bb_text_transform_inherit bt_bb_align_right\" style=\"; --primary-color:#ffffff; --secondary-color:#e80022;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_right&quot;,&quot;def&quot;:&quot;right&quot;}}\"><a href=\"https:\/\/www.tactila.com\/en\/contact-fr\/\" target=\"_self\" class=\"bt_bb_link\" title=\"Contactez nous\"><span class=\"bt_bb_button_text\" >Contactez nous<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"bt_bb_row_inner bt_bb_hidden_md bt_bb_hidden_lg\" style=\"max-width: 1200px; margin-left: auto; margin-right: auto;\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_inner_holder\"  ><div  class=\"bt_bb_column_inner col-xxl-12 col-xl-12 bt_bb_align_center bt_bb_vertical_align_top bt_bb_padding_normal bt_bb_animation_fade_in animate\"  data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_inner_content\"><header data-bb-version=\"4.7.4\" class=\"bt_bb_headline bt_bb_subheadline_text_transform_default bt_bb_color_scheme_1 bt_bb_dash_top bt_bb_superheadline bt_bb_superheadline_outside bt_bb_size_medium bt_bb_align_inherit\" style=\"; --primary-color:#ffffff; --secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><div class=\"bt_bb_headline_superheadline_outside\"><span class=\"bt_bb_headline_superheadline\">OBTENEZ DES SOLUTIONS RAPIDEMENT<\/span><\/div><h3 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>\u00c0 la recherche d'un expert?<\/span><\/span><\/h3><\/header><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"4.7.5\" class=\"bt_bb_button bt_bb_color_scheme_6 bt_bb_icon_position_left bt_bb_style_filled bt_bb_size_normal bt_bb_width_inline bt_bb_shape_inherit bt_bb_target_self bt_bb_text_transform_inherit bt_bb_align_right bt_bb_hidden_md bt_bb_hidden_lg bt_bb_hidden_xl\" style=\"; --primary-color:#ffffff; --secondary-color:#e80022;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_right&quot;,&quot;def&quot;:&quot;right&quot;}}\"><a href=\"https:\/\/www.tactila.com\/en\/contact-fr\/\" target=\"_self\" class=\"bt_bb_link\" title=\"Contactez-nous\"><span class=\"bt_bb_button_text\" >Contactez-nous<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_medium\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2728","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.tactila.com\/en\/wp-json\/wp\/v2\/pages\/2728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tactila.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tactila.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tactila.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tactila.com\/en\/wp-json\/wp\/v2\/comments?post=2728"}],"version-history":[{"count":2,"href":"https:\/\/www.tactila.com\/en\/wp-json\/wp\/v2\/pages\/2728\/revisions"}],"predecessor-version":[{"id":2730,"href":"https:\/\/www.tactila.com\/en\/wp-json\/wp\/v2\/pages\/2728\/revisions\/2730"}],"wp:attachment":[{"href":"https:\/\/www.tactila.com\/en\/wp-json\/wp\/v2\/media?parent=2728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}